Delivery remains a huge priority for both consumers and merchants, online shoppers now expect Amazon-level service as standard. It’s no longer good enough to price match;online retailers, big and small, need to differentiate on service. Delivery is becoming a major factor in basket abandonment with 53%* of consumers citing unsatisfactory delivery terms as the reason for not making the final purchase. Fast and free delivery is no longer the domain of major retailers. Whether you’re a smaller merchant doing 10,000 transactions a month, or a larger retailer doing a million transactions a month, delivering on your brand promise doesn’t have to be complex, costly and disruptive to your business.
In this session, Scurri, a leading cloud based fulfilment platform that easily integrates parcel carriers and merchants, will be joined by Brightpearl, The Ramp People and Vision Direct to demonstrate how Zara, Oxendales, FlatSpot, Vision Direct and The Ramp People have used Scurri’s delivery platform to drive customer acquisition and loyalty in a simple and cost effective way.
*Source: eConsultancy 2014 report