Feefo, the global feedback engine, is an award-winning consumer ratings and reviews platform. Offering a comprehensive solution that harnesses the power of customer reviews using Feefo can enhance your online visibility, grow sales conversions and provide valuable customer insight.
As a Google licensed Content Partner, Feefo publishes its output to Google. Reviews are shown in search listings, and ratings can be converted in to stars in Ad campaigns.
The Feefo service gives consumers making purchasing decisions real feedback from customers about merchants and their products, and merchants discover what genuine customers think about their service and products. Feefo is independent, simple to use and provides definitive results for the benefit of consumers and merchants; these come together to make Feefo’s ratings and reviews the most trusted in the world.
From major online retail websites to special interest merchants and to high street stores, Feefo is the preferred partner for retailers seeking customer insight in to service levels and product quality.
Feefo has a huge presence within the retail sector with over 900 retailers using the platform. These include, MandM Direct, The White Company, TK Maxx, Fortnum and Mason, Moss Bros and Charles Tyrwhitt.
Founder of The White Company, Chris Rucker said:
“We use Feefo every single day, it gives us an immediate and direct insight into how our products are performing and how our customers feel about customer service. It enables us to further understand and focus on the issues that truly matter to our customers. Feefo provides us with an excellent service. We love it!”
Feefo continues to innovate its system, responding to the needs of merchants, the expectations of consumers and, through our close partnership with Google, the needs of search engines. Our goal is to be the number one choice for both consumers and merchants when it comes to giving and receiving feedback online.
For more info, visit www.feefo.com.